One of the main issues many urban areas face is the increasing growth in vehicle ownership, greatly impacting traffic levels. The challenge of sustainability, in this respect, is focused on shifting the demand for mobility from personal cars to mass transportation, in which case buses and other forms of public transport form key elements of a more sustainable and efficient public transit system. Real-time passenger information systems and integrated LED signs, as well as passenger counting systems are essential in order to get from point A to point B. Studies consistently show that these transit information systems play major roles in improving the user experience, in addition to providing critical data to the transit agency, especially in busy cities where people rely heavily on buses and other forms of mass transit.

One of the main things public transit providers should realize about passenger information systems, is that there is distinctive need for visual, as well as audible, information to be transmitted to the ridership through integrated LED signs, and passenger information systems, especially now that people expect real-time information on demand. The onslaught of digital technology and mobile devices has resulted in a growing demand for instantaneous information delivery. Passenger counting on public transit has a significant impact on the management of services agencies need to understand user growth. Transfer station signs and bus signs assist in the coordination, as well as the many mobile apps available to riders. The value that passenger information systems offer when it comes to trip planning cannot be discounted, which is why transit agencies should seriously consider investing in these solutions as a compliment application to integrated LED signs in order to better manage their fleet and improve their services.

There are many benefits to implementing a powerful passenger information system. Most important, passenger information systems are extremely versatile tools that can be used to deliver information through a wide variety of devices and platforms. Apart from integrated LED signs and transit stop announcement boards, head signs, annunciators, and other on-board devices, these systems can also feed information to telephone IVR services, SMS text services, web enabled devices, and transfer stations signs.

This control over information enables agencies to increase ridership. This is also true for riders challenged with disabilities, since knowing transit schedules and having stops automatically announced make an important deciding factor as they choose between transit options. Intelligent passenger information systems rely on accurate data gathered through different sources, like mobile data terminals and automated vehicle location updates, to ensure that real-time information is passed on to passengers.