FAQs
Is the installation handled by you?
Not directly by Transign, however, we do have many available installers familiar with our equipment and fully capable of installation of our signage in the field across the US. Contact a Transign epresentative to help you.
Will I get access to the control panel display?
Transigns LD500-USB control panel is fully accessible to the drivers to manually operate route changes, as is program managers and technicians can upload new programs and files. Transign will always provide assistance for anyone needing help.
Do you provide an advertising panel?
Yes, Transign has many options we can tailor specifically to your requirements, both LED and electronic back lit signs. Contact a Transign representative for more information.
What's the cost estimate of installing GPS tracking on our heavy-duty vehicles?
That depends on the type of GPS system and platform you require. There are many options available. Contact a Transign representative to help you customize your requirements.
Can we get personalized signs for private buses?
Yes, Transign offers many options, both LED and back lit signs for any type of personized message, font, color, or graphics. Contact a Transign representative for more information.
Do you manufacture roller curtain signs?
Yes, and in fact Transign is the only roller curtain sign manufacturer today. We have been building roller curtain signs for over 65 years. Whether it’s for a new, custom or collectors bus, contact a Transign representative for more information on our products.
What other transportation solutions do you provide other than LED signs?
Transign offers many types of solutions using our LED EnCompass line of advanced products. Transign has an array of many choices with On Board Vehicle, Stop Request, RUN/ROUTE, Roller Curtain, Advertising, GPS, Wi-Fi, Automatic Passenger Counting (APC), Automatic Vehicle Tracking (AVL), and Automatic Voice Announcement (AVA) systems. Contact a Transign representative for more information.
Can I rent a display for vehicles?
Transign doesn’t offer rentals but we have many different types of signs available to fit most budgets. Contact a Transign representative for more information.
What is the pixel pitch?
Transign offers a variety of sizes available for our LED signs from 4mm up to 10mm LED pitch & pixel. Single color to multicolor on-board signage. Contact a Transign representative for more information.
What is a bus display sign?
Bus display signs are a way of communicating visual messages for riders and upcoming boarding passengers to the appropriate route they would like to travel. They can also display public relation messages such as emergency alerts, have a nice day, etc. Bus display signs can be viewed from the outside front, side and rear of the bus. Manufactures such as Transign are highly recommended in the industry.
How to program an led display board?
Contact your Transign representative for assistance, their service is highly recommended in the industry.
Where can I buy a bus sign board?
Contact a Transign representative for more information on models, sized and where to buy, direct, OEM and Dealer distributers across the county.
Destination signs are what color?
Amber, white and multicolor available, contact a Transign representative for further information and all the available options.
What are the different types of destination signs?
Route, destination, next stop and passenger information signs, Transign offers many option to choose from. Contract a Transign representative for more information.
What are destination signs?
Signs that display, on buses, so passengers can see route information where each bus is traveling throughout the designated bus run/route.
How to program an led sign?
Contact a Transign representative for assistance, highly recommended customer service to help you.
How to program a scrolling led sign?
Contact a Transign representative for assistance, highly recommended customer service to help you.
What is a passenger information system for buses?
A passenger information system or passenger information display system is an automated system for supplying users of public transport with information about the nature and state of a public transport service, through visual, voice or other media. They are also known as Customer Information Systems and Operational Information Systems. Among the information provided by such systems, a distinction can be drawn between: Static or schedule information, which changes only occasionally and is typically used for journey planning prior to departure. Real time information, derived from automatic vehicle location systems, which changes continuously as a result of real-world events and is typically used during the course of a journey (primarily how close the service is running to time and when it is due at a stop, but also incidents that affect service operations, platform changes etc.). Contact a Transign representative to help you define the right solution for you.
What is real time information used for on transit buses?
Real time information is an advance on schedule-only information, which recognizes the fact that public transport services do not always operate exactly according to the published timetable. By providing real time information to travelers, they are better able to conduct their journey confidently, including taking any necessary steps in the event of delays. This helps to encourage greater use of public transport, which for many countries is a political goal. Real-time information is provided to passengers in a number of different ways, including mobile phone applications, platform-level signage, and automated public address systems. It may include both predictions about arrival and departure times, as well as information about the nature and causes of disruptions. Real time information is an advance on schedule-only information, which recognizes the fact that public transport services do not always operate exactly according to the published timetable. By providing real time information to travelers, they are better able to conduct their journey confidently, including taking any necessary steps in the event of delays. This helps to encourage greater use of public transport, which for many countries is a political goal. Contact a Transign representative to help you define the right solution for you.
How reliable are LED bus signs?
Transign LED Destinator® signs are very reliable and will be operational for 24 hours per day, 7 days a week and last the useful life of the bus in operation.
What sign manufacturer offer replacement signs for my fleet when I need to replace?
Yes, Transign® will work directly with you to help best match up to your other sign sizes to replace the existing non-working signs. Contact Transign® for more information and assistance.
I can search and purchase an inexpensive sign off the internet, why is the US transit LED destination and route signs different or more expensive?
LED signs offered by Transign® are fully durability, vibration & shock, humidity and temperature tested for all road and transit conditions. The hardware is rugged and designed to outlast the useful life of any type of transit application. Lifetime warranty. We have found and tested ourselves that many signs purchased will not hold up in a typical transit bus environment and offers little customer support, limited warranty and no programming assistance. Transign has always focused our efforts on customer satisfaction with superior support, service, warranty and programming assistance.
Is there other LED bus signs available other than amber color?
Transign® offers many color choices, please contact Transign® for many options.
I have a software system we are using in my bus fleet route management, are there bus signs that can integrate with my current software?
Yes, Transign® offers an option for software providers to communicate via commands to our (OCU) operator control unit for message progression changing the signs, when required. Transign® offers an open integration J1708 option, as required. Some software providers communicate data directly to and from our signs. Please contact Transign® for further information and how we can assist you.
What is the warranty on LED transit bus signs?
Transign LED Destinator® signs come with a lifetime warranty, not all signs manufactures offer this warranty.
If there is a problem with my LED signs, what do I do?
Contact Transign® directly for all support and warranty needs. Transign will walk you through a step by step process to repair, replace or diagnose the issue customers may experience.
If I need help programming or need training can someone provide this for my LED bus signs, and if so, how much does it cost?
Transign® always provides customers with programming assistance free for life. We have options for on-site driver and operational training. Contact Transign® for assistance.
I want to have multiple LED signs installed in my bus, do I need multiple controllers?
Transign LED Destinator® signs can operate multiple signs on one single controller. Contact Transign® for further assistance.
Is there an option for an affordable automatic voice announcement system with no subscription, setup or software service contract?
Yes, Transign® can provide many options to help you with a basic system, FlexSpeak ADA or a more advanced system Full LED EnCompass®, as necessary based on your setup, needs and requirements. In many instances retail bus customers would like to provide advertising, ski resorts with areas of interest, or just public relation messages. Even basic messages like, ‘watch your step’, ‘Please remain seated’, ‘thank you for visiting or riding with us’…. Contact Transign® for a complete analysis and will provide you with the best solution. Transign® can also offer customers an all in one solution to fit their needs.